Website Privacy Policy
Updated 17th April 2025.
The following Privacy Policy applies to the Realm Access website. This Privacy Policy should be read in conjunction with our Terms and Conditions.
You should review this Privacy Policy carefully and immediately cease using our website if you do not agree to the Policy.
Collection and use of personal data
Realm Access is committed to protecting your privacy and complying with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This legislation is designed to protect personal information about individuals and sets in place a framework and guidelines about how to deal with this information.
Realm Access does not collect or record personal information, other than information you choose to provide to us via email, phone call or contact form submission.
The types of personal information we collect may include your name, email address, phone number, and any other details you provide in relation to your enquiry.
Realm Access staff only use the personal information collected to respond to individuals and to discuss their queries with those individuals.
Email addresses and other contact details you provide will not be added to a mailing list without your consent. Except as required by law or with your consent, we do not sell, rent, disclose or share your personal information with third parties.
Access and correction
You have the right to access your personal information. Requests for access to documents containing personal information held by Realm Access are handled under the Freedom of Information Act 1982.
You have the right to request correction of any information that is incorrect, outdated or inaccurate.
Any requests to access or to correct personal information can be addressed to: The Director, Realm Access, Level 6, 200 Adelaide Street, Brisbane, QLD 4000.
Disclosure
Unless we are required or authorised to do so by law or other regulation, we will not disclose your personal information to a third party without your consent.
Collection and use of site visit data
We use cookies to help our site run effectively and provide the best experience for our visitors.
Cookies are small pieces of data that websites store on a device. Cookies can improve visitors’ browsing experience because they help websites remember preferences and understand how people use different features. Two kinds of cookies are used on visitors’ browsers:
Necessary cookies so visitors can navigate and use key features on our site.
Non-essential, or analytics and performance cookies, that collect information on our behalf about how visitors interact with our site.
Unless required to do so by law if necessary to investigate a breach of law or regulation, Realm Access will not attempt to identify users from any data collected from the records the server automatically generates.
Please discontinue interacting with our site if you do not consent to the use of cookies and remove cookies by deleting them from your browser history when you leave our site.
Security of your personal data
Realm Access has a duty to protect your right to privacy. We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, misuse, interference, or loss.
Please be advised, that while we strive to protect your personally identifiable information and privacy, no technology, data transmission or system is guaranteed or warranted to be 100% secure. There are risks in transmitting information across the internet. If you are concerned about sending sensitive and/or confidential material to Realm Access over the internet, consider contacting us by phone or mail.
Policy Updates
Realm Access undertakes to regularly review this policy. We will post the updated version on this website with the date it was most recently updated noted at the top of the page.
Contact us
Please contact us if you have any questions about this policy or how we handle your information.